Novem Helps Specialized Dementia Care Facility Unlock More Than $200K Through Continuous Building Performance Tuning
Novem helps seniors living operators see hidden building risk earlier, reduce avoidable cost, and create more stable environments for residents and staff.
VANCOUVER, British Columbia, September 17, 2025: Novem helps institutional real estate and seniors living operators make building failure predictable. The company uses live building data and historical loss intelligence to identify where equipment and environmental conditions are creating financial and operational risk, so leaders can act before those issues turn into outages, emergency repairs, or preventable disruption. Today, Novem announced that a specialized dementia care facility unlocked more than $200K in financial benefit through continuous building performance tuning.
Continuous building performance tuning means a building's systems are monitored and adjusted on an ongoing basis so small performance issues can be corrected before they become larger failures, energy waste, comfort problems, or emergency cost. In a care setting, that matters because building performance affects resident comfort, staff working conditions, and the ability to maintain stable daily operations.
Novem is defining a new category in the market: a Property Risk Platform for institutional real estate and insurance. Instead of treating building data as a technical byproduct, Novem turns it into financial intelligence. That helps operators see which issues are likely to become costly, which actions should happen first, and how to support those decisions with measurable proof.
Respiratory infections remain a serious and persistent challenge in long-term care settings. A peer-reviewed systematic review found reported incidence estimates ranging from 1.1% to 85.2% across respiratory infection types in long-term care facilities, illustrating how variable and disruptive outbreaks can be. In parallel, building commissioning research has shown median whole-building energy savings of 16% in existing buildings, reinforcing that better building performance can affect both operating cost and environmental resilience in care settings.
For operators, the financial burden of invisible building risk is broader than maintenance alone. It includes wasted energy, reactive labor, emergency premiums, downtime, insurance pressure, and delayed capital decisions. Novem refers to that broader burden as Total Cost of Risk Ownership (TCRO).
"Most seniors operators are still carrying building risk they cannot fully see. That shows up as avoidable cost, unstable conditions, and too many decisions made after the fact. Continuous tuning gives leadership a way to identify those issues early and improve performance before they become expensive events."Clint Undseth, CEO, Novem
For specialized care facilities, fragmented oversight of HVAC, environmental conditions, and other critical systems creates more than maintenance inefficiency. It can drive unnecessary operating expense, cause avoidable comfort issues, and increase disruption for residents, staff, and families. In this case, Novem helped turn building performance from an operational blind spot into a measurable financial lever.
The release adds to Novem's growing proof in seniors living, dementia care, and multi-family residential real estate, where the cost of invisible risk is especially high. It also reinforces the company's broader message that building data should help CFOs and asset owners reduce risk-related costs, protect cash flow and net operating income (NOI), and make more confident decisions not sit in disconnected systems until something goes wrong.
"In a care environment, every dollar of hidden operating loss has a tradeoff. When operators unlock more than $200K through better building performance, that is cash flow, resilience, and budget capacity that can be redirected toward care, staffing, and long-term planning."David Crawford, CFO and Head of Capital Planning, Novem
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Notes to editors
The $200K+ financial benefit figure is Novem proprietary customer outcome data. External statistics are sourced as follows:
[1] Respiratory infection incidence range (1.1% to 85.2%) Childs et al., "The burden of respiratory infections among older adults in long-term care: a systematic review," BMC Geriatrics 19:210 (2019).
Source: https://pmc.ncbi.nlm.nih.gov/articles/PMC6683564/
[2] Building commissioning energy savings benchmark (16% existing buildings) Lawrence Berkeley National Laboratory, "Building Commissioning Costs and Savings Across Three Decades and 1,500 North American Buildings."
Source: https://eta-publications.lbl.gov/publications/building-commissioning-costs-and
About Novem
Novem is an artificial intelligence (AI)-powered Property Risk Platform that makes building failure predictable for institutional real estate portfolios. By combining real-time monitoring with normalized claims and equipment data, Novem turns invisible risk into audit-ready financial evidence. CFOs and asset owners use Novem to reduce Total Cost of Risk Ownership (TCRO) and insurance costs, protect net operating income (NOI), support stronger asset valuations, and enter board, lender, and insurer conversations prepared with facts. Novem is headquartered in Vancouver, Canada.
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