Critical systems fail. Emergency repairs arrive before the invoice. Insurance renewals turn into hard conversations. Novem gives commercial owners a complete live view of asset risk - so capital flows to the right place, at the right time, with evidence behind every decision.
30%
COMMERCIAL REAL ESTATE PORTFOLIO - NORTH AMERICA
better capital IRR
Behind every avoided emergency repair is a tenant who kept their services, and a budget that stayed intact.
In a seniors living community, HVAC, air quality, and water are health infrastructure. When they degrade, outbreaks follow - and the financial cost arrives within days. Novem surfaces environmental risk signals before conditions deteriorate, moving operators from reactive outbreak response to predictive prevention.
65%
SENIORS LIVING OPERATOR - NORTH AMERICA
fewer outbreak weeks - 65% lower wage premiums, 34% less PPE spend, $18,771 in cumulative PPE savings, and zero respiratory outbreaks for the first time in seven years
Behind every one of those weeks was a family that kept its visit, and a care team that didn't work a crisis shift.
In a data center, downtime is contractual, immediate, and cascading. Novem gives operators continuous visibility into early failure signals across cooling, power, and critical infrastructure - with audit-ready monitoring records that prove diligence to clients, boards, and insurers.
Day 1
DATA CENTER OPERATOR - GLOBAL
continuous audit-ready monitoring across all critical systems - capital decisions driven by condition and risk score, not age and instinct
Behind every avoided outage is a client relationship that held, and a team that didn't scramble through the night.
Arenas, recreation centres, and fairgrounds carry risk at scale - large asset bases, compressed seasonal cycles, and public visibility that turns a mechanical failure into a headline. Novem consolidates fragmented risk data across an entire site into one connected system, so operators see what's at risk before the public does.
$5M
PUBLIC VENUE & INFRASTRUCTURE OPERATOR - NORTH AMERICA
in loss mitigation - 184 acres of fragmented risk data consolidated into one connected platform
Behind every avoided failure is a visitor who arrived safely, and a community whose trust held.
Traditional Cost of Risk only counts what already happened - claims, deductibles, reactive repairs. Total Cost of Risk Ownership is the framework Novem introduced to capture the full financial burden: everything that shows up on your P&L but never makes it into your risk register. Most organizations have never seen this number, because no platform has been built to calculate it. Until now.
We are not for everyone. We are built for youif failure has a material consequence.
Strong fit
Multi-site portfolios with critical systems that are not fully inventoried or continuously monitored
High cost of failure - measured in emergency spend, occupancy, uptime, or public trust
Rising insurance costs without monitoring data to support a stronger underwriting narrative
Teams working from fragmented systems with no shared view of risk across the portfolio
Board, lender, or insurer scrutiny demanding audit-ready reporting and defensible data
NOT THE RIGHT FIT - YET
Standalone hospitals or acute care facilities with dedicated clinical building management teams
General hospitality chains without significant critical infrastructure exposure
Small single-site operators with minimal critical systems and low consequence of failure
Novem is purpose-built for institutional portfolios where risk is consequential, multi-site, and under-monitored. If that is not where you are today, it may be where you are heading - and we are happy to talk.
Common Questions
Questions worthanswering directly.
Which portfolio types does Novem serve?
Novem serves institutional real estate owners and operators across four portfolio types: commercial and mixed-use real estate, seniors living and wellness communities, data centers, and recreational venues and public facilities. The common thread is multi-site portfolios where building failure carries a material financial, operational, or human consequence.
What is Total Cost of Risk Ownership (TCRO)?
Total Cost of Risk Ownership is a framework introduced by Novem that captures the full financial burden of building risk - beyond direct insurance claims. TCRO includes emergency repair premiums, capital timing losses, insurance volatility, compliance overhead, reputational exposure, and business interruption. Most organizations only measure direct claims, leaving the majority of their true risk burden invisible on the P&L.
How does Novem help seniors living operators?
Novem surfaces environmental risk signals - HVAC performance, air quality, water system conditions - before they deteriorate into health events. Operators move from reactive outbreak response to predictive prevention, with audit-ready evidence for families, regulators, and insurers. One operator achieved zero respiratory outbreak weeks after seven years of recurring outbreaks, with a 65% reduction in outbreak weeks and 65% lower wage premiums.
How does Novem support data center uptime and renewals?
Novem gives data center operators continuous visibility into early failure signals across cooling, power, and critical infrastructure - before those signals become downtime events. The platform produces audit-ready monitoring records that support compliance, strengthen insurance renewal submissions, and connect live condition data to capital planning. Operators go to renewal with documented evidence of proactive risk management, not just historical claims.
Does Novem work with existing building systems?
Yes. Novem connects to what you already own, then adds targeted monitoring coverage where financial exposure is highest. No rip-and-replace required. The platform creates one credible digital risk record across every building type and every site in your portfolio - from day one.
Is the platform the same across all portfolio types?
The core platform is consistent. What changes is how risk signals are prioritized and which financial outcomes matter most. In seniors living, the emphasis is environmental health and outbreak prevention. In data centers, it is continuous audit-ready uptime reporting. In commercial portfolios, the focus is capital planning accuracy and insurance positioning. The platform adapts to your risk profile. The methodology does not change.
Get Started
See what failure looks like inyour portfolio before it happens.
Most organizations find material risk exposure in their first session - systems with no monitoring, assets at elevated failure probability that never appeared in a risk report. Book a demo and see what surfaces in your portfolio on day one.
