Novem Customers Prevent More Than $5M in Losses, Recover Over $400K Per Year in Hidden Costs, and Cut Outbreak Wage Premiums by 65%
Novem helps CFOs and asset owners make building failure predictable so they can reduce Total Cost of Risk Ownership (TCRO) and insurance costs, protect net operating income (NOI), and support stronger asset valuations with defensible evidence.
VANCOUVER, British Columbia, February 10, 2026: Novem today released early outcomes from customers across seniors living and multi-family residential, commercial mixed-use, and large public venue portfolios. Customers using Novem's Property Risk Platform have prevented maximum probable losses of up to $5M from a single incident, recovered more than $400K per year in undetected utility waste, and reduced outbreak-related wage premiums by 65% over three years.
These results come from deployments with a regional seniors living operator in Western Canada, a major events and entertainment campus in British Columbia, and a specialized dementia care facility. All customers are referenced anonymously in external materials.
A major Western Canadian events campus used Novem's predictive monitoring to detect early failure signals in its ice-making plant and intervene before a critical breakdown. That single alert prevented a maximum probable insurance claim of up to $5M and helped the campus maintain 0% annual insurance premium growth on aging infrastructure. The same deployment uncovered a major natural gas leak valued at more than $400K per year and supported a 30% reduction in electrical costs through modernized lighting.
In seniors living and multi-family residential, a regional operator deployed continuous air quality monitoring and predictive analytics across a portfolio site. Over three years, the operator reduced respiratory outbreak weeks by 65%, cut outbreak-related wage premiums by 65%, and lowered PPE spending by 34%. In the final year, the site recorded 0 respiratory outbreak weeks for the first time in more than seven years, directly benefiting approximately 200 residents and 110 staff.
At a specialized dementia care facility, continuous building performance tuning using Novem's platform unlocked more than $200K in financial benefit. By identifying underperformance and tuning building systems continuously, the facility reduced avoidable cost while improving environmental stability for residents and staff.
Taken together, these results show how a Property Risk Platform approach can compress the financial impact of invisible risk. Instead of absorbing surprise failures, emergency repair premiums, and volatile insurance outcomes, customers are turning building and risk data into a strategic financial asset that supports predictable capital planning and stronger insurance positioning.
"From a finance perspective, the pattern is clear. Prevented claims, recovered operating losses, and lower outbreak-related premiums all fall directly to the bottom line. When customers can show their boards and insurers that those improvements are backed by audit-ready data, risk stops being an uncontrollable line item and becomes a lever they can manage."David Crawford, Chief Financial Officer, Novem
"Institutional owners do not lack data. They lack visibility into what that data says about risk and cost. These early outcomes prove that when building failure is predictable, leaders can prevent multimillion-dollar events, recover hidden losses, and reinvest that capital where it matters most."Clint Undseth, CEO, Novem
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Notes to editors
All outcome figures in this release including the prevented $5M claim, $400K+ utility recovery, 65% reduction in outbreak weeks and wage premiums, 34% PPE reduction, 30% electrical cost reduction, and $200K+ benefit at the dementia care facility are Novem proprietary customer outcome data. No external statistics are cited in this release.
About Novem
Novem is an artificial intelligence (AI)-powered Property Risk Platform that makes building failure predictable for institutional real estate portfolios. By combining real-time monitoring with normalized claims and equipment data, Novem turns invisible risk into audit-ready financial evidence. CFOs and asset owners use Novem to reduce Total Cost of Risk Ownership (TCRO) and insurance costs, protect net operating income (NOI), support stronger asset valuations, and enter board, lender, and insurer conversations prepared with facts. Novem is headquartered in Vancouver, Canada.
Media contact
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