--- title: Industries / Novem Property Risk Platform description: Novem makes building failure predictable across commercial real estate, seniors living, data centers, and public venues. See how institutional portfolio operators reduce Total Cost of Risk Ownership. image: https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/industries/industries-hero.jpg --- [Skip to main content](https://www.novemdigital.com/industries#main) [![Novem, Property Risk Platform](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/novem-logo.svg)](https://www.novemdigital.com/?hsLang=en) [Platform](https://www.novemdigital.com/platform/?hsLang=en) [Industries](https://www.novemdigital.com/industries/?hsLang=en) [TCRO](https://www.novemdigital.com/tcro/?hsLang=en) [Partners](https://www.novemdigital.com/partners/?hsLang=en) [Resources](https://www.novemdigital.com/resources/?hsLang=en) [About](https://www.novemdigital.com/about/?hsLang=en) [Contact Us](https://www.novemdigital.com/contact?hsLang=en) [![Novem, Property Risk Platform](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/novem-logo.svg)](https://www.novemdigital.com/?hsLang=en) [Platform](https://www.novemdigital.com/platform/?hsLang=en) [Industries](https://www.novemdigital.com/industries/?hsLang=en) [TCRO](https://www.novemdigital.com/tcro/?hsLang=en) [Partners](https://www.novemdigital.com/partners/?hsLang=en) [Resources](https://www.novemdigital.com/resources/?hsLang=en) [About](https://www.novemdigital.com/about/?hsLang=en) [Contact Us](https://www.novemdigital.com/contact?hsLang=en) ![](https://www.novemdigital.com/hs-fs/hubfs/raw_assets/public/NovemZulbera_27/images/industries/industries-hero.jpg?width=1800&height=1000&name=industries-hero.jpg) Who We Serve # Risk you can't see is risk you can't manage. Four portfolio types. One platform. Failure becomes predictable across all of them. [Estimate Your Savings](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) [See Platform](https://www.novemdigital.com/platform/?hsLang=en) [Commercial & Mixed-Use 30% better capital IRR](https://www.novemdigital.com/industries#commercial) [Seniors Living & Multi-Family 65% fewer outbreaks](https://www.novemdigital.com/industries#seniors) [Data Centers Audit-ready uptime](https://www.novemdigital.com/industries#data-centers) [Recreational & Venues $5M loss mitigation](https://www.novemdigital.com/industries#venues) ![Commercial real estate portfolio](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/industries/industry-commercial.jpg) Commercial & Mixed-Use ## Capital decisions on evidence, not instinct. Critical systems fail. Emergency repairs arrive before the invoice. Insurance renewals turn into hard conversations. Novem gives commercial owners a complete live view of asset risk - so capital flows to the right place, at the right time, with evidence behind every decision. 30% COMMERCIAL REAL ESTATE PORTFOLIO - NORTH AMERICA better capital IRR Behind every avoided emergency repair is a tenant who kept their services, and a budget that stayed intact. [Talk to us about your portfolio](https://www.novemdigital.com/contact?hsLang=en) ![Seniors living and wellness community](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/industries/industry-seniors.jpg) Seniors Living & Multi-Family ## When systems fail, residents pay the price. In a seniors living community, HVAC, air quality, and water are health infrastructure. When they degrade, outbreaks follow - and the financial cost arrives within days. Novem surfaces environmental risk signals before conditions deteriorate, moving operators from reactive outbreak response to predictive prevention. 65% SENIORS LIVING OPERATOR - NORTH AMERICA fewer outbreak weeks - 65% lower wage premiums, 34% less PPE spend, $18,771 in cumulative PPE savings, and zero respiratory outbreaks for the first time in seven years Behind every one of those weeks was a family that kept its visit, and a care team that didn't work a crisis shift. [Talk to us about your communities](https://www.novemdigital.com/contact?hsLang=en) ![Data center critical infrastructure](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/industries/industry-datacenter.jpg) Data Centers ## Every minute down has a defined price. In a data center, downtime is contractual, immediate, and cascading. Novem gives operators continuous visibility into early failure signals across cooling, power, and critical infrastructure - with audit-ready monitoring records that prove diligence to clients, boards, and insurers. Day 1 BUILT FOR DATA CENTER OPERATORS Continuous, audit-ready visibility across cooling, power, and critical systems, so capital decisions follow condition and risk, not age and instinct. Behind every avoided outage is a client relationship that held, and a team that didn't scramble through the night. [Talk to us about your infrastructure](https://www.novemdigital.com/contact?hsLang=en) ![Public venue and recreation facility](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/industries/industry-recreational.jpg) Recreational & Venues ## When a venue fails, the public finds out first. Arenas, recreation centres, and fairgrounds carry risk at scale - large asset bases, compressed seasonal cycles, and public visibility that turns a mechanical failure into a headline. Novem consolidates fragmented risk data across an entire site into one connected system, so operators see what's at risk before the public does. $5M PUBLIC VENUE & INFRASTRUCTURE OPERATOR - NORTH AMERICA in loss mitigation - 184 acres of fragmented risk data consolidated into one connected platform Behind every avoided failure is a visitor who arrived safely, and a community whose trust held. [Talk to us about your venues](https://www.novemdigital.com/contact?hsLang=en) Total Cost of Risk Ownership ## You have been measuring the wrong number. Traditional Cost of Risk only counts what already happened - claims, deductibles, reactive repairs. Total Cost of Risk Ownership is the framework Novem introduced to capture the full financial burden: everything that shows up on your P&L but never makes it into your risk register. Most organizations have never seen this number, because no platform has been built to calculate it. Until now. Traditional Cost of Risk (COR) What most organizations measure today Claims & deductibles Legal & medical expenses Reactive maintenance Basic insurance premiums Not captured — invisible to COR Downtime & interruption Emergency premium surcharges Compliance & audit overhead Reputational & governance cost Capital timing losses Outbreak wage & PPE premiums Novem adds Total Cost of Risk Ownership (TCRO) The complete picture - introduced by Novem Losses, claims & deductibles Direct incident costs and uninsured losses Downtime & business interruption Revenue, occupancy, and service continuity impacts Premiums, retentions & transfer costs Insurance cost driven by insufficient monitoring data Maintenance inefficiency Emergency work orders, reactive labor, crisis rates Compliance & regulatory overhead Governance costs from fragmented, manual data Reputational & governance risk Board, lender, and tenant confidence consequences Capital timing & lifecycle losses Decisions made without live condition or failure data TCRO framework - Novem, in collaboration with global leaders in building infrastructure and commercial insurance [Download the whitepaper →](https://www.novemdigital.com/resources/#white-papers) Calculate your TCRO - in under 5 minutes. Most organizations discover material hidden costs in their first session that never appeared in a risk report. [Estimate Your Savings](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) [Download Whitepaper](https://www.novemdigital.com/resources/#white-papers) The Right Fit ## We are not for everyone. We are built for you if failure has a material consequence. Strong fit Multi-site portfolios with critical systems that are not fully inventoried or continuously monitored High cost of failure - measured in emergency spend, occupancy, uptime, or public trust Rising insurance costs without monitoring data to support a stronger underwriting narrative Teams working from fragmented systems with no shared view of risk across the portfolio Board, lender, or insurer scrutiny demanding audit-ready reporting and defensible data NOT THE RIGHT FIT - YET Standalone hospitals or acute care facilities with dedicated clinical building management teams General hospitality chains without significant critical infrastructure exposure Small single-site operators with minimal critical systems and low consequence of failure Novem is purpose-built for institutional portfolios where risk is consequential, multi-site, and under-monitored. If that is not where you are today, it may be where you are heading - and we are happy to talk. Common Questions ## Questions worth answering directly. Which portfolio types does Novem serve? Novem serves institutional real estate owners and operators across four portfolio types: commercial and mixed-use real estate, seniors living and wellness communities, data centers, and recreational venues and public facilities. The common thread is multi-site portfolios where building failure carries a material financial, operational, or human consequence. What is Total Cost of Risk Ownership (TCRO)? Total Cost of Risk Ownership is a framework introduced by Novem that captures the full financial burden of building risk - beyond direct insurance claims. TCRO includes emergency repair premiums, capital timing losses, insurance volatility, compliance overhead, reputational exposure, and business interruption. Most organizations only measure direct claims, leaving the majority of their true risk burden invisible on the P&L. How does Novem help seniors living operators? Novem surfaces environmental risk signals - HVAC performance, air quality, water system conditions - before they deteriorate into health events. Operators move from reactive outbreak response to predictive prevention, with audit-ready evidence for families, regulators, and insurers. One operator achieved zero respiratory outbreak weeks after seven years of recurring outbreaks, with a 65% reduction in outbreak weeks and 65% lower wage premiums. How does Novem support data center uptime and renewals? Novem gives data center operators continuous visibility into early failure signals across cooling, power, and critical infrastructure - before those signals become downtime events. The platform produces audit-ready monitoring records that support compliance, strengthen insurance renewal submissions, and connect live condition data to capital planning. Operators go to renewal with documented evidence of proactive risk management, not just historical claims. Does Novem work with existing building systems? Yes. Novem connects to what you already own, then adds targeted monitoring coverage where financial exposure is highest. No rip-and-replace required. The platform creates one credible digital risk record across every building type and every site in your portfolio - from day one. Is the platform the same across all portfolio types? The core platform is consistent. What changes is how risk signals are prioritized and which financial outcomes matter most. In seniors living, the emphasis is environmental health and outbreak prevention. In data centers, it is continuous audit-ready uptime reporting. In commercial portfolios, the focus is capital planning accuracy and insurance positioning. The platform adapts to your risk profile. The methodology does not change. Get Started ## See what failure looks like in *your portfolio* before it happens. Most organizations find material risk exposure in their first session - systems with no monitoring, assets at elevated failure probability that never appeared in a risk report. Book a demo and see what surfaces in your portfolio on day one. [Estimate Your Savings](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) [Explore Platform](https://www.novemdigital.com/platform/?hsLang=en) Novem. Failures are Predictable. Stop guessing ## Failures are Predictable. See what is about to fail in your portfolio, and what it will cost, before it does. [Estimate Your Savings](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) No thanks Contact Novem ## How can we help? Pick the path that fits where you are. Every route reaches our team. [Estimate Your SavingsSee what predictive operations could save your portfolio. Reviewed by our team.](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) [Book a DemoSee the platform live and what it surfaces in your portfolio on day one.](https://www.novemdigital.com/get-a-demo/?hsLang=en) [Talk to an ExpertHave a question first? Reach our team directly and we'll point you the right way.](mailto:connect@novemdigital.com) Ready to see what surfaces in your portfolio? [Estimate Your Savings](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) [![Novem, Property Risk Platform](https://www.novemdigital.com/hubfs/raw_assets/public/NovemZulbera_27/images/novem-logo.svg)](https://www.novemdigital.com/?hsLang=en) Novem is a Property Risk Platform that makes building failure predictable, so CFOs and asset owners can reduce Total Cost of Risk Ownership (TCRO), lower insurance costs, and protect net operating income (NOI). Headquartered in Vancouver, Canada. [connect@novemdigital.com](mailto:connect@novemdigital.com) [LinkedIn](https://www.linkedin.com/company/novem-digital/) Platform - [Platform](https://www.novemdigital.com/platform/?hsLang=en) - [TCRO](https://www.novemdigital.com/tcro/?hsLang=en) - [Estimate Your Savings](https://www.novemdigital.com/estimate-your-savings/?hsLang=en) - [Book a Demo](https://www.novemdigital.com/get-a-demo/?hsLang=en) Industries - [Commercial & Mixed Use](https://www.novemdigital.com/industries/#commercial) - [Seniors Living & Multi-Family](https://www.novemdigital.com/industries/#seniors) - [Data Centers](https://www.novemdigital.com/industries/#data-centers) - [Recreational & Venues](https://www.novemdigital.com/industries/#venues) Resources - [Case Studies](https://www.novemdigital.com/resources/#case-studies) - [White Papers & Guides](https://www.novemdigital.com/resources/#white-papers) - [Insights](https://www.novemdigital.com/insights/?hsLang=en) - [Press Releases](https://www.novemdigital.com/resources/#library) About - [Company](https://www.novemdigital.com/about/?hsLang=en) - [Partners](https://www.novemdigital.com/partners/?hsLang=en) - [Become a Partner](https://www.novemdigital.com/become-a-partner/?hsLang=en) - [Careers](https://www.novemdigital.com/careers/?hsLang=en) - [Contact](https://www.novemdigital.com/contact/?hsLang=en) - Data Sources - 1 Novem / industry data - 2 [Aon Liquid Damage Report, 2024](https://www.aon.com/getmedia/6deff800-90ec-436c-9bcc-d1ac5c93e1d7/2024-Liquid-Damage-A-Significant-Cause-of-Property-Losses.pdf) - 3 Novem / industry data - 4 [ABB Value of Reliability Survey, 2023](https://www.canadianmanufacturing.com/manufacturing/abb-survey-reveals-unplanned-downtime-costs-295471/) © 2026 Novem PRP. All rights reserved. Failures are Predictable. 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